Accelerate Your Practice

Eye Care Software
My Vision Express was developed specifically for eye care professionals. Our focus is on providing a full-featured optometry, ophthalmology, and optical software that streamlines your practice and increases revenues while improving patient experience.
Certified EHR
My Vision Express is ONC-ACB Certified as a 2014 Edition compliant Complete EHR system. It assists in attesting to Meaningful Use and avoiding Medicare payment adjustments and is also ICD-10 ready, with e-prescribing and PQRS capability.

 

 

 

Multi-Location
Whether you're an eye care professional working as a sole practitioner with a single office, an optical retailer with multiple locations, or are part of a network of vision care practices, My Vision Express enables you to implement a single, centralized solution.

Patient Communications


Online Scheduler
Offer patients online appointment management and share your appointment availability online.
Appointment Confirmation
Remind patients via email, text message, and/or a voice call about an appointment and to confirm or cancel that appointment.
Recalls
Remind patients via email, text message, and/or voice call that they are due for an appointment.
Contact Lens Reorder
Remind patients via text message or voice when it's time to buy new contact lenses.
Reviews
Promote your practice review page in Yelp®, Google® Local, Facebook®, and/or Yahoo!® Local to improve how and where you appear in search engine results.
6
Save From 2 to 6 Hours a Day By Automating Tasks and Streamlining Processes
30
30% Reduction In Appointment No-Shows With Email, Text, Or Voice Reminders
9360
Recover An Average of $9,360 a Year In Lost Exam Revenue By Saving Time
18720
Bring Back $18,720 In Potential Revenue By Retaining and Reactivating Patients

Our Team

Meet our sales, implementation, and training experts

Nichol Wills

Nichol Wills

Regional Account Manager — Northeast | Sales Team Lead


Nichol Wills began her optical career as an optical manager with the top world-wide optical retailer in 2005 and has gone on to run multi-location private opticals. Nichol is a Licensed Optician and holds a Bachelor's degree in Political Science from the University of Miami and maintains current ABO and NCLE certifications. She has been part of the My Vision Express team since January of 2012 and is currently the Northeastern Regional Sales Manager and Sales Team Lead. Her extensive optical knowledge and experience helps offices clearly understand how My Vision Express will help accelerate their practice.

Robert Langley

Robert Langley

Regional Account Manager — Central


Robert has ten years of Information Technology sales experience, the last two of which have been with My Vision Express. Known for his enthusiastic, customer-focused mentality, Robert shows the value of our software to our prospects and customers who really appreciate his input. He shows a genuine understanding of the issues that affect the industry and stands ready to assist as needed. Robert currently serves as our Central Region Account Manager.

Joshua Cerceda

Joshua Cerceda

Regional Account Manager — West Coast


Josh is My Vision Express's West Coast Regional Sales Manager and our longest serving sales team member. He has eight years of experience in optical industry software sales and over that time has amassed a wealth of knowledge about the business. Josh draws on his experience and takes a consultative approach as he works with all of his prospects and customers and demonstrates the best ways to get the most from the software. This results in very happy customers which range from the independent practitioner to one of the largest U.S. optical retailers.

Carlos Rivero

Carlos Rivero

Regional Account Manager — Southeast


Carlos has over fourteen years of sales experience in Information Technology (IT) business solutions and has worked for some of the industry's leading IT solutions providers. His expert knowledge allows for him to easily explain how the software can help be a key driver in the maintenance and growth of your organization. Carlos has been with My Vision Express since April 2011 and currently serves as the Southeastern Regional Sales Manager.

Jennifer Childress

Jennifer Childress

Director of Professional Services


Jennifer Childress is a Board-Certified Licensed Optician with over 17 years experience in the optical industry. Jennifer has achieved both ABO and NCLE certifications, has owned and operated a successful practice, and served as the general manager for one of the most successful independent optical retailers in South Florida. Years of optical management have taught her the complexities of virtually every practice type.

Denise Ramos

Denise Ramos

Lead On-Site Trainer


Denise holds a B.A. in Psychology from Florida Atlantic University. She began her optical career as an ophthalmic technician in 2006 and has been with My Vision Express since January of 2012 as the lead on-site trainer specializing in electronic health records (EHR), Meaningful Use, and the transition to ICD-10. Years of optical experience allow her to show customers how to optimize workflow within their offices when they adopt My Vision Express.

Lisa Guga

Lisa Guga

Software Trainer


Lisa is originally from the Metro Detroit area where she started her optical career in retail, dispensing for two large chains. In 1989, Lisa began working for a major wholesale optical lab providing customer service to doctors and opticians. All those years of experience in a wholesale lab environment she now brings to My Vision Express and its customers.

Veronica Marcano

Veronica Marcano

Software Trainer


Veronica came to My Vision Express with seven years of experience in optical sales. During that time, she worked for optical retail chains as well as private optometric practices. Her extensive knowledge and experience in the optical industry allows her to explain how My Vision Express functions in a real context, making it easy for customers to understand and use the software efficiently.

Kimberly Tallmadge

Kimberly Tallmadge

Product Specialist — Insurance and Billing


Before joining the My Vision Express training team as our Insurance Billing and Product Specialist, Kim worked in the optical/ophthalmology industry for over ten years. Kim's years in the industry have equipped her with a great understanding of the complexities of insurance plans. This experience and knowledge makes Kim an invaluable asset to the training team and to our customers.

Forest Barral

Forest Barral

Lead Implementation Coordinator


Forest Barral holds a Bachelor's degree in Digital Media Arts and has been assisting My Vision Express users with implementation, setup, and support since joining us in 2010. Prior to coming to My Vision Express, Forest had worked in the retail industry for over 15 years. Using his knowledge of My Vision Express and his experience in retail and customer service, Forest is able to tailor the implementation process to fit each practice's unique workflow and business needs.

Meghan Modreck

Meghan Modreck

Documentation Specialist


As the Documentation Specialist, Meghan Modreck oversees the preparation and maintenance of all our documentation media. Meghan started her career with My Vision Express in 2011 as an Implementation Coordinator. Prior to that, she worked for over six years as a patient care coordinator and in supporting ophthalmic EHR software. Her credo is that the customer should be treated with the utmost professionalism, promoting an atmosphere of mutual respect that facilitates a common goal: a successful software implementation.

Services

Web-Hosted Solution

Web-Hosted Solution

The My Vision Express Cloud is ideal for practices and businesses who are tired of the hassles of running, updating, and maintaining a client/server environment. Our network and database administration team will manage and store your databases so that you don't have to.

Data Conversion & Migration

Data Conversion & Migration

To help your office in the transition process from your old management system to My Vision Express, we offer cost-effective data conversion services that will save you both time and money. We have experience converting and migrating data from a wide variety of systems software programs.

Training

Training

Education is the cornerstone of your practice’s success. We understand this, which is why we've created our optometry software solution to be user-friendly and intuitive. Whatever the technological skill level of your office, My Vision Express users will be able to utilize the practice management system and EHR software to meet your practice's needs.

Live Support

Live Support

Our U.S.-based representatives will provide you with tiered support via telephone, email, and live online chat. For more intensive, advanced support, they can connect to your system via Internet access to walk through the issue and find a fix. We also have self-guided learning and do-it-yourself troubleshooting tools available for your convenience.

Cloud

For Instant Internet Access
  • Secure, web-hosted practice management and electronic health records solution.
  • Check appointments, orders, exams, and more from a smartphone or tablet.
  • Management and backup of databases.
  • Automatic updates and upgrades of My Vision Express.
  • Ideal for practices and opticals with multiple locations.
  • Private, based on remote access technology and accessible from any operating platform.

Unlimited Computers

For Practices With Multiple Locations
  • Centralize inventory management across multiple locations with a distribution center.
  • Single-point ordering, real-time status updates, and location invoicing.
  • Integrated with over 200 medical devices, diagnostic equipment, and measuring devices.
  • Safe and secure acceptance of credit card and debit card payments.
  • Easily process sales and returns across multiple practices and retail locations.
  • Connected to a single shared database.

Single-Computer

For Small Business Owners
  • Schedule appointments and set up appointment recalls and reminders.
  • Take orders and accept payments while streamlining office workflows.
  • Conduct exams, manage patient records, optimize sales, and file insurance claims electronically.
  • Accurately manage inventory.
  • Send emails, voice calls, or text messages
  • Ideal for small business owners that only need to use one computer on a daily basis.

Features

Patient Management

Manage patient records as effectively and efficiently as possible, including demographic and insurance information, prescription history, health records, appointments, order history, and much more.

Patient Communications

Seamlessly manage appointments, focus on marketing efforts, and engage patients with a dynamic, multimodal, and interactive feature. Reach patients via voice, two-way text messaging, email, and local search/online reviews.

Inventory Management

Maintain accurate control of frames, contact lenses, spectacle lenses, lens treatments, services, and other items for a single practice or multiple locations. Look-up and transfer items across locations and easily keep track of inventory in real-time.

Optical Point-of-Sale

Process sales with speed, accuracy, and efficiency. The Quick Order feature is the ideal point-of-sale (POS) and a convenient way to create orders, fill prescriptions, add payments, and more — all on one screen.

Certified EHR

Perform paperless eye examinations efficiently and also reduce errors. The ONC-ACB Certified 2014 Edition Complete EHR is fully integrated into a complete electronic record-keeping system that helps your practice every step of the way.

Insurance & Billing

Streamline billing, accounts receivable, and insurance claims processing. Required fields are automatically highlighted for the claim to be successfully processed, reducing errors and resulting in faster reimbursements.

  • All
  • Ophthalmologist
  • Optician
  • Optometrist
Patient Management

Patient Management

Patient Management empowers your office with the necessar...

Detail
Document Manager

Document Manager

Document Manager is the solution for a paperless office. ...

Detail
Patient Portal

Patient Portal

The Patient Portal is a powerful business management tool...

Detail
Inventory Management

Inventory Management

Maintain accurate control of frames, contact lenses, spec...

Detail
Optical Point-of-Sale (POS)

Optical Point-of-Sale (POS)

The Optical Point-of-Sale/Orders module allows your pract...

Detail
Patient Communications

Patient Communications

My Vision Express makes it amazingly simple to keep in to...

Detail
Electronic Health Records (EHR)

Electronic Health Records (EHR)

With the Electronic Health Records (EHR) module from My V...

Detail
Equipment Interfaces

Equipment Interfaces

Medical device interfaces and integrations help maximize ...

Detail

Testimonials

"We purchased our practice in December 2012. When we took over, the office already had RevolutionEHR in place. We were quite pleased with this as the start up cost for an EHR system was one less expense that we had to incur. However, after several months of working with this EHR, we found that it did not meet our needs to our satisfaction and decided to change. We started researching other EHR companies and decided to go with My Vision Express and we could not be happier with our decision.

The design and layout of My Vision Express is what you expect and need in an EHR to smoothly operate your practice. As with all EHRs, there is a learning curve but the support from My Vision Express goes above and beyond to make the transition as easy and painless as possible. If you are considering going to EHR for the first time or you are unhappy with your current EHR, you must give My Vision Express serious consideration."

Dr. Jason Savochka
Pinnacle Eyecare
Frazer, PA

"My Vision Express is on the way to be the best optometric software package on the market. When well written software is supported by a team of dedicated programmers and support staff, that not only listen but respond to users suggested enhancements, the only way is up. Its ease of use, vast capabilities, and ever expanding enhancements, put My Vision Express in a class all it's own. My Vision Express is not only one of the best optometric office programs available, its cost also makes it one the best values on the market today."

Dr. Steven Wigdor
Eyecare & Eyewear
Aventura, FL and Lighthouse Point, FL

The perfect solution! Finally, after ten years of managing servers at each of our nine locations, we now have a wonderful practice management solution (My Vision Express) that provides us with an outstanding array of features. Best of all, it has multi-site capability. I can honestly say my staff has never been happier. My Vision Express has made their lives easier in every way. Better point-of-sale, appointment scheduling, inventory management, this program has it all. A cost effective, multi-site solution with great features and top notch support. What else could you ask for?

Chris Gaudon
First Choice Vision Center
Stephenville, NL, Canada

I started using My Vision Express about three years ago and consider it to be one of the best investments that I have made. It meets both my requirements for back office and clinical needs so as to optimize the way I deliver my optometric service. Apart from the excellently priced running costs, the fantastic support, and continuous updates keep my mind at rest knowing that My Vision Express continues to deliver and evolve as a database.

Justin Kodurand, MSc
Independent Optometrist, St. James Hospital
Republic of Malta

We have used My Vision Express since 2008. The practice management software is powerful and flexible. Now I have seen the [electronic medical records] EMR component develop into a very nice product. It integrates beautifully with the practice management system and is a wonderful addition. A hardy bravo goes to the great support staff at MVE.

Joseph DiGiorgio, OD
Vision Source®
Orland Park, IL

We have been using My Vision Express for several years now. We are very satisfied with what it has to offer, super easy to use. It meets all of our requirements and then some. The My Vision Express Support team is prompt, efficient, and friendly. It is a great investment to any office.

Charles Lee, RO
Optical Clearance Outlet
Hamilton, ON, Canada

My optometry practice is 34 years old. Our office has been using My Vision Express since September 2010. We had a full day of on-site support training to get started. The transition to this new office management software went exceptionally well. The software is very user friendly. I especially appreciate the support that is offered with the ability to remotely access our office network. I would highly recommend MVE to any prospective buyer.

Michael Lack, OD
The Eyeglass Shoppe
Plattsburgh, NY

What a fantastic program! I have an independent optical store and tried other [point-of-sale] POS programs and none come close to My Vision Express in ease of use and support. We have been using My Vision Express for over five years and the program has saved my staff countless hours in inventory management and eyeglass sales help.

Tony Miller, RDO
The Eyeglass Shoppe
Honolulu, HI

This is a great program that offers a lot of features. It was easy to learn and navigate through the different options. I love the features and the interface. I’ve been using My Vision Express for one year and it’s proven to be one of my best purchases yet. The support staff is also exceptional and make this great software even better.

John Michelsen, OD
AccuVision Optometry
Livermore, CA

If five is the best, I give this program a five! We have been using My Vision Express for over four years now and this program is by far the best. It saves me a lot of time with my customers and it very easy for the employees to use. Of the few times we've had to call tech support, we get to speak to a person that knows the system! I have been recommending this system ever since we’ve purchased it.

Leanne Perry, ABOC
Pearle Vision
Norfolk, VA

Rose Optical is located in the small town of Godfrey, Illinois and we’ve been providing eye care services for the past 23 years to our community. We were founded by Kevin Mangrum, Mark Ferguson, O.D., and Jacob Toutloian.

Through the years frame styles have changed countless times, lens add-ons have improved dramatically and contact lens materials too. Technology has continued to improve and even though it sometimes can be frustrating, it’s definitely helped our practice. It has caused us to change many aspects of our practice, but it’s also responsible for helping us sustain our practice growth. If you’re looking for a great practice management system or a better way to manage your contact lenses, you've got to call them.

Michelle King
Rose Optical
Godfrey, IL

As a local business owner I understand how frustrating it could be to achieve a good customer service and the dealing with multiple customers, clients or subscribers when receiving complaints or even bad news. This is why I am taking of my time to recognize when someone has excelled my expectations. I wholeheartedly appreciate the outstanding service and dedication received by one of your employees when resolving a ticket for us.

During the troubleshooting process, Ms. Gloria Marquez provided exceptional support and dedication to our electronic claim filing with Eyefinity® clearinghouse. Her positive attitude and optimism have demonstrated a top notch desire in achieving a superior, enjoyable and more productive quality of service.

Dr. Arnaldo M. Martinez
True Vision Optical
Miramar, FL

On behalf of Hereford EyeCare Associates, I extend our sincere appreciation for the part Mr. Scott Preztak played in making our transition from antiquated ways to the current century of My Vision Express. Scott has availed himself to our staff with any and all of the questions or problems that we have experienced. It was with great hesitation for this small office to change the procedures and ways we operate. Scott has quieted our nervousness with his expert knowledge of My Vision Express. This professional level of support has enabled us to navigate the tricky waters of this program.

It is with pleasure to express our sincere thanks for Scott Pretzak's level of excellence. We look forward to mastering My Vision Express and await the day it makes our workflow more efficient.

Holly del Pino
Hereford EyeCare Associates
Monkton, MD

Industry Partners


Where Software Meets Eye Care


The Biggest Strength of My Vision Express

The Biggest Strength of My Vision Express


My Vision Express’s Biggest Strength Is…Refreshing

My Vision Express's biggest strength is refreshing in today's culture of business.

Allow me to me explain: imagine using an out-of-the-box software program, like one you'd use to create electronic documents and spreadsheets and to send emails, and then imagine yourself developing a suggestion for the program. Now, we have all done it, but have you ever sent a suggestion in? While you hope someone is listening on the other end, you don't expect them too.

This is where My Vision Express is a different company. They listen; they care and they are driven. I began using My Vision Express for my practice management software in 2006.

Over the past decade, I have witnessed their software evolution a

Read More »
Why I Use My Vision Express

Why I Use My Vision Express


In the first of a series, Dr. Joseph Audia, O.D., a private practicing optometric physician, loyal customer, and consultant for My Vision Express, writes about his experiences with the leading practice management and electronic health records (EHR) software, made for eye care professionals by eye care professionals. Dr. Audia will also be providing us with his insights into the vision care industry and the current state of clinical practice.

Why do I use My Vision Express as my vendor of choice for my practice? That is a great question. My quick answer is that My Vision Express is a robust practice management and electronic health records system for eye care.

This intuitive system is easy to use and rapidly developing. I will be blogging...

Read More »
Patients Should Be Able to Schedule Appointments Online

Patients Should Be Able to Schedule Appointments Online


Your practice can now offer patients online appointment management with the Patient Communications Online Scheduler.

The Online Scheduler feature offers the flexibility for you to dictate how online appointments are handled in the My Vision Express calendar, share your own appointment availability online, and link the Online Scheduler to your own website so patients don't get redirected away from your page.

The Online Scheduler is available now, requires very little setup, and is easy to use. In addition to the Online Scheduler, the Patient Communications in My Vision Express offers the following enhancements and updates:

  • Voice calls are made to the patient's cell phone number — if that field is left blank, the voice calls will be...
Read More »

Try My Vision Express For Free

Sign up for your free trial of the leading practice management and electronic health records software for eye care professionals. There's no cost and no obligation.

Get Your Free Trial Now

Contact Us

  • 1-877-882-7455
  • sales@myvisionexpress.com
  • http://www.MyVisionExpress.com
  • 3265 Meridian Pkwy, Ste 112
    Weston, FL 33331-3505