The After Sales Wizard module in My Vision Express allows you to easily handle return, exchange, reprocessing, and warranty transactions while preserving the integrity of your accounting and inventory.
A series of prompts helps you to quickly identify items that need to remain in the original order, as well as those that need to be replaced, returned to the manufacturer, or salvaged.
- Apply discounts to reprocessing and warranty transactions.
- Mark reprocessing and warranty transactions as rush jobs.
- Explain no-charge items in warranty and reprocessing transactions.
- Capture return, exchange and reprocessing reasons.