Who doesn't like getting something for free? Now, I'm not talking about a buy-one-get-one or BOGO type of deal. I mean something much more substantial, such as your bank skipping your home mortgage payment but credits you with the payment anyway. Does this ever happen in the real world? The answer is most likely a resounding no. Does it happen in your own practice? It just might, and not in a healthy way.
Recently I spoke with a fellow eye care professional about each other's practices. My colleague indicated that his practice struggled with billing. At the root of the struggle was the question if the staff was charging for all services? For example, when special diagnostic testing is ordered and conducted, is it included in the fees charged for that day? I am sure all of us in our vision care careers have looked back a patient's prior encounter only to grumble to ourselves at the discovery of unbilled exams or testing services.
If you are using a practice management and electronic health records (EHR) solution, that solution should enable you to quickly add in fees for specialized testing and procedures, and to easily report on billing. My Vision Express is such a system where your interpretation of testing generates the bill for your staff to process. This means all test fees are sent to billing.
Further, with regard to billing services, instead of hand marking a paper superbill, you or your staff can select exam services from the Assessment tab within the software, making billing as simple as a few clicks of the mouse.
Additionally, your practice manager can easily generate an unbilled audit report, which eliminates staff overlooking a bill.
If you happen to practice in a manpower shortage area and need the diagnostic test split into a technical and professional component, My Vision Express also offers designs that are a one-click resolution.
In short, users of My Vision Express can count on all-inclusive billing fees for services and testing. How does your current practice management or EHR software measure up?