My Vision Express makes it simple to keep in touch with your patients after their visits.
Through the Patient Communications module, your practice seamlessly manages appointments and recalls, while focusing your marketing efforts to engage your patients successfully.
Reach your patients through interactive voice calls, short message service (SMS)/text messages, and emails.
Link to your web review pages and drive new business to your office. Reviews enhance your webpage’s search engine ranking. They also provide valuable feedback and encourage new patients to come to you.
Also, using Patient Communications can:
- Streamline office workflow.
- Increase revenue.
- Reduce no-shows.
- Improve patient relationships.
- Online Scheduler — via web
Have patients, even new ones, book appointments online. You have full flexibility to design your schedule to accommodate these new appointments and those booked through traditional methods.
- Advanced Reminder for Appointments — via email and SMS/text
Remind patients about upcoming appointments. This is a simple reminder where they do not confirm or cancel their appointments.
- Appointment Confirmation — via email, SMS/text, and voice
Remind patients about their appointments and let them confirm or cancel them.
- Same Day Reminders — via SMS/text
Text a reminder to the patient on the day of the appointment.
- Missed Appointment Note — via email and SMS/text
Notify patients about their missed appointments.
- Recalls — via email, SMS/text, and voice
Let your patients know that they are due for a recall. If using the voice option, a patient can reach your office by pressing a single key.
- Eyewear Ready for Pickup — via email and SMS/text
Inform your patients when their orders are ready.
- Eyewear Follow Up — via email and SMS/text
See how patients are doing with new eyewear.
- Contact Lens Reorder — via SMS/text and voice
Remind your patient when it is time to buy new contact lenses. If using the voice or SMS/text options, a patient can get connected immediately with your office or ask to be contacted later.
- Thank You Note — via email and SMS/text
Thank your patients for being part of your loyal community.
- Birthday Greetings — via email and SMS/text
Say, “Happy Birthday!” to your patients.
- Two-Way SMS/Text — via SMS/text
Patients can reply to automated text messages. They can text back and forth with your office.
- Review Links — via email
Link to your practice review pages in Facebook®, Google® Local, Yahoo!® Local, or Yelp® to improve how and where you appear in search engine results.
My Vision Express offers flexible payment options for the Patient Communications module. Select a monthly contract or, for greater savings, pay for a year in advance. Call 1-877-882-7455 or send an email to firstname.lastname@example.org to request your free one month trial (available for first-time users only).