1. Select Tools > Employee Messages from the main menu to open the Employee Messages screen. You can also click the Messages button on the toolbar.
2. Click New to send a new message.
3. Select the priority from the ‘Priority’ drop-down list. If you want the Employee Messages screen to open automatically when the selected employee signs in to the application or clocks-in/out, make sure that the ‘Warn’ checkbox is checked. Add the message for the employee in the ‘Message’ field.
4. You can link the message to a ‘Patient #,’ ‘Order #,’ ‘Insurance #’ and/or ‘Exam #’ by filling the appropriate number on clicking the button to the right of the corresponding field to open the appropriate Search screen.
NOTE: Messages referencing a specific patient are logged in the ‘Interactions’ tab of the patient’s profile. To view the interaction, go to File > Patients on the main menu,click the Patients button on the main toolbar, or press [Ctrl][P] on your keyboard. For more information, refer to Chapter 4.
5. To send a message to one or more employees or security groups, click to highlight the appropriate recipients in the ‘Send message to’ grid and click Send.
NOTE: Selecting a recipient of type “User” will send the message to that individual user. Selecting a recipient labeled “Group” will send the message to all users in the selected security group. To send a message to all employees, select “Unassigned”.
To reply to an employee message, click to highlight the appropriate message and click Reply.
To delete an employee message, click to highlight the appropriate message and click Delete.