What Is Direct Messaging?
Direct messaging is a Health Insurance Portability and Accountability Act (HIPAA) compliant way to securely communicate and share protected health information (PHI) with other providers and ambulatory centers. My Vision Express is pleased to offer this service in our Global Portal through our partnership with Updox.
Why Use Direct Messaging?
Your practice can use direct messaging for the following:
- Send supporting documentation for insurance claims.
- Safely deliver medical records to requesting parties.
- Provide referral information.
How To Set Up Direct Messaging
To activate Direct Messaging, log in to Global Portal and select "My Account" from the left-hand side to access the Direct Messaging tab. Our Global Portal will walk you through the necessary steps to set-up your account. It's as easy as that — and the first mailbox is free.