EHR Systems

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Direct Messaging

What Is Direct Messaging?

Direct messaging is a Health Insurance Portability and Accountability Act (HIPAA) compliant way to securely communicate and share protected health information (PHI) with other providers and ambulatory centers. My Vision Express is pleased to offer this service in our Global Portal through our partnership with Updox.

Why Use Direct Messaging?

Your practice can use direct messaging for the following:

  • Send supporting documentation for insurance claims.
  • Safely deliver medical records to requesting parties.
  • Provide referral information.

How To Set Up Direct Messaging

To activate Direct Messaging, log in to Global Portal and select "My Account" from the left-hand side to access the Direct Messaging tab. Our Global Portal will walk you through the necessary steps to set-up your account. It's as easy as that — and the first mailbox is free.

Electronic Health Records (EHR) Integrations

Electronic Health Records (EHR) Integrations

EHR and EMR Software System Integrations

My Vision Express currently has real-time integrations with the electronic health records (EHR) software systems listed below. As each one of these change on a regular basis, our team evaluates each customer’s system individually to ensure that the integration can be properly done.

Electronic Health Record (EHR) Software Integrations

EHR Integrations

Custom Software Integrations

The My Vision Express Development Team can create custom software integrations for other EHR software systems. Our team will work with you and your EHR company to develop an integration to meet the unique needs of your practice.