Partner Program

Home » About » Partners » Partner Program
Partner Program


4PatientCare™4PatientCare™ is a voice-enabled service that offers recalls, appointment scheduling, reminders, and appointment confirmations all without office intervention. Online appointment scheduling is also available via our integration with the 4PatientCare system. All appointments booked through the My Vision Express® Calendar module will also be also part of your voice system.

My Vision Express generates a file containing all of your appointments (for any duration that is accepted by 4PatientCare) which can be uploaded to your 4PatientCare account. This way your voice system will confirm all of the appointments booked through My Vision Express. My Vision Express takes full advantage of all the 4PatientCare services by automatically generating a Patient List, Recall List, Appointment Reminder List, and Order Notification List which can then be sent to 4PatientCare for processing. You can learn more about the My Vision Express interface with 4PatientCare.

Website: | Email: | Toll-Free: 1-877-887-8800


ABB Optical GroupCelebrating its 25th anniversary, ABB OPTICAL GROUP is a leading distributor of optical products in the United States.

The company supplies nearly two-thirds of eye care professionals across the country with brand name contact lenses, fully customizable gas permeable and custom specialty soft contact lenses, stock ophthalmic lenses and more. Learn more about the ABB OPTICAL interface with My Vision Express.

Website: | Email: | Toll-Free: 1-800-852-8089

Arch Crown™

Arch Crown™Arch Crown™ is a label manufacturer offering a complete line of price tags, promotional tags, labels, and custom printed products. Arch Crown also specializes in bar code products, including printers, scanners, software, and a complete range of barcode labels.

The Arch Crown interface is a standard feature on My Vision Express, so there's no extra charge; however you will either need to have the equipment already on hand or your practice will need to purchase an Arch Crown printer in order to print Arch Crown labels. Learn more about the Arch Crown interface with My Vision Express.

Website: | Email: | Toll-Free: 1-800-526-8353

CC Systems (Labzilla)

CC Systems (Labzilla)CC Systems, provider of the Labzilla lab management system (LMS) and a part of the Ocuco group, develops computer software for surfacing, finishing, coating labs, and integrated retailers, servicing over 870 labs worldwide — more than any other LMS provider. CC Systems / Labzilla boasts an experienced technical support staff with over 300 years of in-house optical lab management experience combined.

The Labzilla LMS handles lens fabrication; machine interfaces to every manufacturer; automatic pricing and invoicing; built-in Accounts Receivables for statements, credit, package and discounts options; pre-loaded lens databases for calculation and bar-coded inventory control containing over 500,000 lenses and updated automatically every two weeks; remote Internet ordering, tracing and job checking; Eyefinity®, VisionWeb®, and My Vision Express® interfaces; flexible management reports; and inventory control for ordering, receiving and physical counts. Get more details on the My Vision Express interface with CC Systems / Labzilla.

Website: | Email: | Toll-Free: 1-800-708-1736

CLX System from Opti-Port

CLX System by Opti-PortThe CLX System from Opti-Port is a cloud-based management platform specifically designed to improve the efficiency and accuracy of contact lens administration, as well as to provide valuable data and robust metrics reporting.

CLX has remained the industry-leading contact lens management portal since its development in 2005. CLX gives you the tools to better manage your contact lens business, whether it's your in-office contact lens processes, or the ability for your patients to re-order online from your website.

These services can help you efficiently and accurately manage your business, improve patient service levels, and track key performance metrics. Learn more about the CLX interface with My Vision Express.

Website: | Email: | Telephone: 1-314-743-0781


DataHEALTH-logoDataHEALTH® is an automated, highly secure, online data backup solution for business. Your files will be safely transmitted and stored off-site in an encrypted format at a secure, Class A data center on state-of-the-art, fully redundant storage equipment.

DataHEALTH eliminates the risk of manual backups, faulty tapes or drives, improper tape storage, human error, and catastrophes such as fire and storm damage. My Vision Express users can evaluate the service with a 30-day free trial with no obligation.

Website: | Email: | Toll-Free: 1-888-656-3282


Intuit® Demandforce®Demandforce® integrates with My Vision Express to bring the premier marketing and communication solution to the eye care industry. The integration helps streamline office efficiency, build your practice's online reputation, and reduces patient no-shows through Demandforce's proven three step formula: Attract, Retain, and Measure.

This interface integrates My Vision Express to the Demandforce service and allows you to send automatic appointment reminders via email and short message service (SMS) / text messages, and more importantly, gives you the ability to upload the demographic, scheduling, and transactions data for all of your patients to the Demandforce server. With this valuable data, My Vision Express users are able to design marketing strategies based upon patient demographic data and historical data detailing which marketing campaigns worked best. Learn how the My Vision Express integration with Demandforce will optimize your practice.

Website: | Email: | Toll-Free: 1-800-246-9853


DrFirst®DrFirst® supplies medication management, care collaboration, clinical data sharing, medication adherence, and behaviorial support to a wide array of clinical software and support services and electronic medical record (EMR) and electronic health record (EHR) systems. DrFirst is Surescripts® Gold Solution Certified™ and its Rcopia® solution is compliant with Meaningful Use and has been certified ONC-ATCB by certification body in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services.

DrFirst can save your practice the effort and expense needed to develop an in-house prescribing system. DrFirst allows your practice to transition from paper to digital on your own terms. See how the My Vision Express interface with DrFirst can help your practice qualify for Meaningful Use.

Website: | Email: | Toll-Free: 1-866-263-6512


Eyemaginations EchoEyemaginations software solutions and design services are used by medical professionals, educational institutions, and healthcare manufacturers to teach and entertain patients, staff, and consumers around the world. Eyemaginations focuses on helping to facilitate the conversations that occur thousands of times each day among doctors, patients, and family members.

Their goal is to help the healthcare community simplify complex topics. These topics range from disease summaries to treatment options to post-op instructions and more. Regardless of the medical specialty, Eyemaginations knows one thing is clear: better patient education leads to better patient experiences.

Website: | Email: | Toll-Free: 1-877-321-5481

Frames Data®

Frames Data® Frames Data® is a frame inventory add-on that will allow you keep up with the latest styles and pricing changes in the industry.

Frames Data has multiple products; users of My Vision Express 2014 will use the Frames Data IDA integration, and users of My Vision Express 10.0 or earlier will use Frames Data SPEX UPC. Learn more about how My Vision Express integrates with Frames Data.

Website: | Email: | Toll-Free: 1.800.739.7555

GatewayPN / The EDGE™ / VHR Advisor

GatewayPN / The EDGE™ / VHR AdvisorThe EDGE™ is a unique business philosophy that provides web based information in the form of graphics, charts and visuals. We also provide you with the answers to the most important questions as it goes beyond the results and gives you the knowledge to impact your business in just minutes a week.

Included are one-on-one private consultations, business webinars, best practices, and business resources. Learn more about how your practice can get The EDGE with My Vision Express.

Website: | Email: | Telephone: 1-631-626-9783


MarcoThe Marco EMR (Electronic Medical Record) Certification Program assures doctors and their practices that Marco products will integrate with Marco Certified EMR Partners, and that they will continue to do so as technology changes. For more than forty years, Marco has been a leader in offering eye care professionals the very finest in a complete range of traditional vision diagnostic equipment.

From lensmeters, refractors, and keratometers to chairs and stands, chart projectors and slit lamps, Marco classical products redefine the state-of-art in their product categories. They are designed to make your practice more efficient and more effective while making the day-to-day work of both practitioner and staff simpler and easier.

Website: | Email: | Toll-Free: 1-800-874-5274


OcucoOcuco is the maker of the Innovations Lab Software which automates prescription lens processing by providing a powerful set of functions designed to manage the process and business of lens manufacturing.

Ocuco, the second largest optical retail software company in the world, continues to expand globally, with offices in the United Kingdom, United States of America, Canada, Ireland, Italy, France, Spain, and Australia.

Ocuco's global products are the Acuitas Practice Management System (PMS) and the Innovations Lab Management System (LMS). Based on an Oracle® database, Ocuco was the first to introduce a truly scalable enterprise system to the market. Find out more on the Ocuco integration with My Vision Express.

Website: | Email: | Telephone: 1-860-432-3320


Oculus®For more than 110 years, OCULUS® has been a partner for eye care professionals around the world. OCULUS provides support for the challenging daily tasks this group of specialists encounters by developing sophisticated technology-based instruments of the highest quality and by providing them excellent in-serve training on their efficient operation.

The demanding expectations of our customers are in focus of every OCULUS undertaking and the satisfaction of these demands is the goal for individual instrument development projects.

Website: | Email: | Telephone: 1-425-670-9977

XCharge® from OpenEdge, a division of Global Payments

OpenEdge-logoThe My Vision Express Payment Processing interface allows you to process credit and debit cards transactions through XCharge®, a secure, integrated credit and debit card processor. Utilizing the My Vision Express interface with XCharge will save you time by eliminating double-data entry. XCharge, developed by Accelerated Payment Technologies™ (now OpenEdge, a division of Global Payments), is a credit and debit card processing software that provides merchants with a fast and secure payment-processing platform that can be used by any Microsoft® Windows® –compatible personal computer.

When creating an order, you can simply collect a payment by swiping the card — My Vision Express and OpenEdge will take care of the rest. Our integration with OpenEdge will allow you to authorize and perform electronic draft capture for all major credit and debit cards. See how you can easily manage credit and debit cards with the My Vision Express integration with OpenEdge.

Website: | Email: | Toll-Free: 1-800-637-8268


Optivision-logoOptivision® offers one of the most user-friendly, feature rich, and affordable full Windows® laboratory software on the market. Freeform, digital and conventional surfacing, edging, antireflective coating, remote tracing and prescription order entry — for three decades, Optivision has provided custom solutions for any size wholesale or retail surfacing and edging labs and optical shops.

Optivision offers fast and very easy one-page order entry, automated pricing and invoicing, integrated accounting for monthly statements, management reports, inventory management, online job status, simple remote prescription order entry, as well as Eyefinity®, AcuityLogic™, VisionWeb®, My Vision Express, and other integrations. Learn more about the Optivision integration with My Vision Express.

Website: | Email: | Telephone: 1-800-795-9927


RingCentral® RingCentral® is a leading provider of cloud business communications solutions. Easier to manage and more flexible than on-premise communications systems (such as a private branch exchange or PBX), RingCentral's cloud solution meets the needs of modern practices and offices with multiple locations. Practices can enjoy a cost savings with the elimination of the need for on-premise hardware and software

All that's required for set up is an Internet connection. RingCentral was created to be up and running in a matter of minutes, not days or weeks, and is managed online. Making a call from My Vision Express using RingCentral's RingOut solution is as simple as clicking a button. By clicking on the Phone icon in the patient record, the number is immediately dialled.

Website: | Email: | Toll-Free: 1-877-294-0684

Signotec GmbH

signotec GmbHSignotec GmbH is the market and technology leader in the field of electronic signature captures, with product including digital signatures via pen-pad or tablet / PC. With Signotec's line of products, customers are able to sign in a digital format, optimizing business processes. This avoids the loss of media that comes with pen and paper signatures and enables businesses to authenticate contracts and consent, and to create legally compliant documents.

Electronic documents signed using Signotec solutions can be easily stored and verified without any technical complexity and the signature and consent process remains simple and safe. Consent forms and other electronic documentation are protected by the digital signature and can be verified for compliance purposes.

Website: | Email: | Telephone: +492102 53575-10

Telecare by Karlsrüd Contact Center Solutions

Telecare-logo Telecare from Karlsrüd Contact Center Solutions puts your practice in the spotlight with a 1-to-1 human connection. You'll find on-demand sales, marketing, and customer support at your service. Karlsrüd Contact Center Solutions isn't a call center — they've positioned themselves as the next contact center.

Telecare is a simple service to sign up for and support. Telecare makes reminder, recall, and re-activation calls to your patients. They seamlessly make those calls on the behalf of your practice and schedules directly into most practice management software programs, such as My Vision Express. In addition to outbound calls, Telecare also takes calls and covers your phones when your practice needs it the most.

Website: | Email: | Toll-Free: 1-877-704-1627

TriZetto® | Gateway EDI®

TriZetto® The My Vision Express Electronic Claims interface allows you to generate electronic claim files for submission to insurance clearinghouses. You will be able to pick from any of the two formats offered: the American National Standards Institute (ANSI) Accredited Standards Committee (ASC) X12N 837P (Professional) Version 5010A1 and Print Image. They are both accepted by insurance clearinghouses such as Gateway EDI®, VisionWeb®, and Availity™.

This interface will facilitate your billing process by creating paperless claims. After creating a claim using the insurance module you can create an electronic file by simply clicking a button. You can create individual or batch files. All you will need to do after the claims file is created is uploaded to your clearinghouse for processing. My Vision Express makes electronic claims processing easy.

Website: | Email: | Toll-Free: 1-800-556-2231


VisionWeb® VisionWeb® is the leading provider of software and technology solutions to the optical industry. With VisionWeb's services, eye care providers can order ophthalmic products to hundreds of suppliers and process insurance transactions with hundreds of payers in one convenient location.

My Vision Express integrates with VisionWeb to allow customers to place spectacle lens orders to hundreds of suppliers from within the My Vision Express system. My Vision Express is also compatible with VisionWeb's insurance transaction processing service for submitting electronic claims. Find out more about the My Vision Express integration with VisionWeb.

Website: | Email: | Toll-Free: 1-800-874-6601

VueCare Media

VueCare MediaVueCare Media is the industry leader for delivering digital patient education and marketing tools that create a personalized experience for both patients and eye care providers. Our purpose is to improve patient outcomes, decrease exam chair time, and increase practice revenue.

Backed by proven results from case studies and doctor feedback we have developed easy to use, interactive platforms proven to optimize daily workflow, extend patient understanding, and boost patient satisfaction. Their suite of products covers all aspects of your practice — from waiting room, to exam lane, to at home.

Website: | Online Form: Contact VueCare Media | Telephone: 1-410-309-0404


WebSystem3®This interface integrates the My Vision Express practice management and electronic health records (EHR) system to the WebSystem3® service.

All appointments booked through the My Vision Express Calendar module will be synchronized with WebSystem3, saving your practice time by avoiding double entry of data.

My Vision Express generates a file containing all of your appointments for any duration that is accepted by WebSystem3, which can then be uploaded to your WebSystem3 account. Learn more information about the My Vision Express integration with WebSystem3.

Website: | Email: | Telephone: 1-530-672-2892

Carl Zeiss® Meditec AG

Carl Zeiss® MeditecIn medical technology, the Carl Zeiss Meditec Group is one of the world's leading suppliers of complete ophthalmic systems including intraocular lenses (IOLs) and disposables, and of optical and digital visualization systems for neuro and ENT (ear, nose and throat) surgery.

Carl Zeiss Meditec concentrates on diseases with a high social and economic impact and provides technologies and application-focused solutions that enable clinicians to improve and extend the quality of life for their patients.

Website: | Email: | Telephone: 1-925-557-4298